Although the client would organize offer fluxes, order and production intake on paper, it could not track these processes in real time, lacked the information concerning order profitability, the flux was choked by redundant work volume in certain stages and critical situations would permanently occur.
The company needed to optimise and fluidify the commercial processes afferent to client orders, technical and projection processes, as well as the supply in the context of matrix organising (each offer request transformed into a firm order is approached as a unique project, led by a project manager).
The implemented Ascent ERP-MRP solution achieved the following pre-defined objectives:
- Reducing bidding time and effort
- Visibility on opportunities and offers
- CA increase through gaining more opportunities
- Just-in-time supply with raw materials and materials
- The increase of the production capacity through the automation of processes
- Flux and cost analysis for a more efficient activity
The main functionalities of the implemented MRP modules:
Offer request and precalculation
The Commercial Department introduces the client’s offer request in the system, which is then send to a project manager for processing. They perform a pre-calculation and execution estimate, the offer is next generated from the system and automatically sent via email. The order status reflects the progress of the sales opportunity.
Client order and product device
When the client forwards an order, this is generated by the system based on the initial offer. The project manager receives an email notification and sends the order to projection. The technician introduces the product manufacturing device, while the system generates the necessary material and supply orders can be automatically forwarded to suppliers. The project manager then launches the production order.
The production manager follows a calendar with the planning of all production orders on equipment, where he can easily keep a record and maintain visibility on the production capacity. Also, he also has a production command centralizer available, where he can track the execution in real time.
The operators will scan the barcodes on the launching file for the operations both at the beginning and at the end of the operation, while the system will register execution time. A completed operation must be validated by the CTC, which disposes of a window with all operations to be validated, where the number of conformable and unconformable products is to be introduced.
Final product delivery and consumption generation
The conformable products will be delivered to the end product administration with a delivery ticket, according to production tracking. The decline of raw materials and material can be connected to the transfer to the production management. At this time, a real precalculation of the production cost can be generated.
Client order delivery
The produced products will be delivered with a notice and billing under the initial offer terms which maintains system traceability. The status of the client order, of the production order and of the sales opportunity will reflect the closure of the production cycle and of the delivered quantities.