Ascent Soft ERP for Service & Maintenance
Ascent ERP Service optimizes maintenance activities for companies and products in various industries by correlating and organizing all the processes involved.
ERP for Service & Maintenance
Why do you need this software?
Today, maintenance and service is more than a complementary or support activity. The current trend emphasizes services as a differentiator in the product market, therefore they need effective structuring, a controlled work plan and real-time feedback.
The Ascent ERP Service module can thus take many forms of implementation in various activities: from the classic "field management system" or "plant service management" system that can be used to plan, manage and automate service and maintenance activities for machinery in the field of production (factories, etc.), agriculture, construction, transport (car fleets) or at other points of activity that require the use of devices, equipment or machinery (gas stations, photovoltaic parks, cooling systems related to retail or distribution of food products, equipment and devices for communication networks, etc.).
The ascent ERP Service & maintenance solution combines service ticket management processes with planning, monitoring and control systems of field service tasks, bringing to management the advantages of visibility and control over processes, in order to improve customer services and obtain competitive advantages.
Let’s analyze together the advantages of digitalization of service and maintenance businesses!
Advantages of ERP Service & Maintenance
Increase productivity through planning
The planning of maintenance activities is made with time-line, Gantt, work-day representations, loading charts, alarms and other tools so that the most efficient allocation of resources can be made according to the priority and type of intervention. The allocation of activities can be done taking into account the skill sets of the employees or intervention teams and also taking into account the calendar of days off of each employee.
Reduce repetitive work and mistakes:
The system shall generate the intervention documents by making available in electronic or printed form the necessary formulations:
- the list of pre-established maintenance activities for the respective intervention
- the necessary materials to supply
- automatic transfer order to the management of the intervention team from the central management
- performed activities, the condition of the equipment following the intervention
- consumption generation - reduction of management
- electronic signature on mobile devices to validate the intervention
Increase traceability and organization
The Service Coordinator always has a dashboard with equipment status and future activities so that they can make the best decision to interrupt work or plan an action. The system can also issue notifications when scheduled events are completed or not.
The definition of the equipment is done by initializing all those elements specific to the respective equipment and which are relevant in its operation and maintenance. This data set is configurable and customizable so that it includes everything that is necessary but on the other hand does not load the user interface and activity unnecessarily.
These data form the technical and maintenance sheet of the equipment.
Rent Ascent Software or buy it for lifetime access!
We have both software variants available. Choose according to your needs.
Appreciated by top companies
Still not convinced of the benefits of Ascent Soft?
See the software implementation from our client
Try Ascent software for FREE!Complete the form and you will be contacted by one of the Ascent SOFT representatives.